Office Operations Assistant

About this role

Your future role at a glance Location: Milwaukee, WI Facility: Prospect Medical Commons Department: Physician Administration Schedule: Day Shift | Full-time How you’ll make an impact in this role Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area. What minimum requirements you’ll need Licensure / Certification / Registration Required Credential(s): None Required. Education High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more

Entry-level administrative work performed within clearly defined processes and under supervision. The focus is on building professional communication, foundational digital skills, accuracy, and confidentiality discipline. A good fit for those starting their administrative career.